playexchange

playexchange App support

Contact
+91 5821789335

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first, check your internet connection and wait for a strong signal to appear. If the OTP still doesn't arrive, click on send OTP and wait, and if that also doesn't work, contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to assist with the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once installed, you can enjoy the updated app.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, excluding bonus amounts. This means users cannot withdraw bonus money, only their actual earnings from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI details, and bank information. This will ensure a smooth and secure experience. Filling out this information is mandatory for the app's functionality.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing can be delayed, requiring a wait of up to 24 hours in some cases. This delay in payment is a notable exception to the otherwise efficient experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used within the gaming platform and cannot be withdrawn. Any funds earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.

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